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Privacy Policy

This privacy policy details how Osteomedia uses and protects any information given by you when using this website.

We are committed to ensuring that your privacy is protected. Any information given by you which may be used to identify you will only be used in accordance with this privacy policy.

Osteomedia reserves the right to make changes to this privacy policy at any time.


What information does Osteomedia collect?

We may collect the following information:

Your name;

Your contact information including email address

Demographic information such as address, postcode, preferences and interests;

Other information relevant to customer surveys and special offers.


What happens to the information collected by Osteomedia?

The information is used to understand your needs and provide a better service, such as:

Product deliveries;

Internal record keeping;

Improvements to our products and services;

Sending promotional emails about new products and/or services, special offers and discounts or other information which we believe may be of interest to you (using the email address which you have provided);

Occasionally, we may use your information to contact you for market research purposes using your email address provided by you.


What about my Security?

We are committed to ensuring that the information provided by you is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information collected.


How do we use cookies?

A cookie is a small file which requests permission to be placed on your computer's hard drive. If you agree, the file is added and the cookies helps analyse website traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Cookies enable us to monitor which pages our customers find useful and which ones they do not. A cookie does not give us any additional personal information about you (without your permission), other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer to (but may prevent you from taking full advantage of the website).


What about Links to other websites?

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should adhere to the terms and conditions as well as privacy policy of the given site. We therefore do cannot accept responsibility for the protection and privacy of any information which you provide whilst visiting such sites.


How can I limit the use of my personal information?

Limiting the use of your personal information can be done in the following ways:

Whenever you are asked to complete a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by sending an to


We operate an Anti-Spam Policy, therefore we will not sell, distribute or lease any personal information given by you to third parties unless we have your expressed permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small administration fee will be payable.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible and e will promptly correct any information found to be incorrect.


Thank you for visiting Osteomedia.

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